We Sell Air Purifing, Pet Friendly Plants
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Questions
Frequently Asked Questions
Whether you’re a seasoned gardener or just starting out, Plant Street LLC is here to help you cultivate your green oasis.
We offer a wide variety of plants, including indoor plants, pet friendly plants, flowering plants, succulents, and outdoor plants. Our collection is designed to suit every space and taste.
Placing an order is easy! Browse our online store plantstreet.ae, add your favorite plants to the cart, and proceed to checkout. You can also call us at +971-504954437 for assistance.
Yes, we offer same-day delivery for orders placed before 10am. Orders placed after 10am will be delivered the next business day.
Standard Delivery: A flat rate shipping fee of 50AED applies in Dubai. Enjoy free delivery on orders above 200 AED.
Same Day Delivery:same flat shipping rate of 50aed applies.
You can return any plant or product at the time of delivery if it’s in its original condition and packaging. Plants that have been opened from their original packaging or re-potted are not eligible for return.
At the time of delivery, inspect your item and if you decide to return it, inform our delivery personnel immediately. They will assist you with the return process.
Once your return is accepted at the time of delivery, we will process your refund. The refund will be credited to your original method of payment within 7 working days.
Yes, we offer plant maintenance services for both offices and homes. Our expert team ensures your plants stay healthy and beautiful.
Absolutely! We are specialized in landscaping services. We can transform your outdoor space into a stunning garden or a serene oasis.
After your order is shipped, you will receive a confirmation email with tracking details. You can track your order status through our website or by contacting our customer service team.
If you receive a damaged or defective plant, please contact us immediately at support@plantstreet.ae with your order number and a photo of the damaged item. We will arrange for a replacement or a full refund.
We accept various payment methods, including credit/debit cards, online payment options, and cash on delivery. All transactions are secure and encrypted.
For any questions or assistance, you can reach our customer service team at:
Email: plantstreetdubai@gmail.com
Phone: +971-504954437
Yes, if you have any special delivery instructions or need to arrange a specific delivery time, please include this information when placing your order or contact our customer service team.
we offer gift cards. They make the perfect gift for plant lovers!
